Work

The Role of Non-verbal Communication in Service Provision and Representation

Year: 1989

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642068900000068

Authors: M. S. Sommers, D. W. Greeno, D. Boag

Institutions: University of Guelph, University of Toronto, University of Saskatchewan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2061626671

FWCI:

Cites: 10

Cited by: 12

Related to: 10