The relationship between informational justice, recovery satisfaction, and loyalty: the moderating role of failure attributions
Year: 2012
Type: article
Study design: Observational Study
Source: Service Business
Authors: Davoud Nikbin, Ishak Ismail, Malliga Marimuthu
Institution: Universiti Sains Malaysia
Language: English
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2061832963