Work

Customer relationship management in electronic environment

Year: 2013

Type: article

Study design: Observational Study

Source: The Electronic Library

DOI: 10.1108/02640471311299173

Authors: Reza Jamali, Asghar Moshabaki, Hajar Aramoon, Akbar Alimohammadi

Institutions: Tarbiat Modares University, Islamic Azad University, Abadan, Islamic Azad University, Tehran

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2062235233

FWCI: 5.488

Cites: 18

Cited by: 29

Related to: 10