Work

Managing and improving service quality in higher education

Year: 2013

Type: article

Source: International Journal of Quality and Service Sciences

DOI: 10.1108/ijqss-03-2013-0016

Author: Moshe Sharabi

Institutions: The Max Stern Yezreel Valley College, University of Haifa

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2062644065

FWCI: 12.35

Cites: 41

Cited by: 96

Related to: 10