Work

A conceptualisation of a customer‐bank bond in the context of the twenty‐first century UK retail banking industry

Year: 2005

Type: article

Source: International Journal of Bank Marketing

DOI: 10.1108/02652320510603942

Author: Rizal Ahmad

Institution: Sultan Qaboos University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2064820132

FWCI: 1.332

Cites: 58

Cited by: 27

Related to: 10