Work

The importance of meeting price expectations: linking price to service quality

Year: 2010

Type: article

Source: Journal of Product & Brand Management

DOI: 10.1108/10610421011059612

Authors: Mark F. Toncar, Ilan Alon, Everlyne Misati

Institution: Rollins College

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2065625554

FWCI: 1.26

Cites: 52

Cited by: 28

Related to: 10