Work

Retaining customers in UK financial services: The retailers' tale

Year: 2005

Type: article

Source: Service Industries Journal

DOI: 10.1080/02642060500237478

Author: Jillian Dawes Farquhar

Institution: Oxford Brookes University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2066463128

FWCI: 2.001

Cites: 65

Cited by: 16

Related to: 10