Moderating role ofa prioricustomer–firm relationship in service recovery situations
Year: 2010
Type: article
Study design: Observational Study
Source: Service Industries Journal
Authors: Wansoo Kim, Chihyung Ok, Deborah D. Canter
Institutions: Dong-A University, Kansas State University
Language: English
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2069320136