Work

Six Sigma for services: a service quality framework

Year: 2011

Type: article

Source: International Journal of Productivity and Quality Management

DOI: 10.1504/ijpqm.2011.040544

Authors: Joao S. Neves, Behnam Nakhai

Institutions: The College of New Jersey, Millersville University

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2069716933

FWCI: 6.485

Cites: 56

Cited by: 11

Related to: 10