Work

Exploring loyal qualities: assessing survey‐based loyalty measures

Year: 2005

Type: article

Source: Journal of Services Marketing

DOI: 10.1108/08876040510625990

Author: Sharyn Rundle‐Thiele

Institution: Griffith University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2070890451

FWCI: 8.675

Cites: 62

Cited by: 172

Related to: 10