Work

Organizational Learning and CRM Success: A Model for Linking Organizational Practices, Customer Data Quality, and Performance

Year: 2012

Type: book-chapter

Source: Springer eBooks

DOI: 10.1007/978-3-031-88079-7_23

Authors: James W. Peltier, Debra Zahay, Donald R. Lehmann

Institutions: University of Wisconsin–Madison, University of Wisconsin–Whitewater, Northern Illinois University, Columbia University

Language: English

Topic: Corporate Governance and Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2072477550

FWCI: 31.64

Cites: 90

Cited by: 115

Related to: 10