Work

Exploring hotel internal service chains: a theoretical approach

Year: 2001

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/09596110110395947

Author: Alexandros Paraskevas

Institution: Oxford Brookes University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2072630106

FWCI: 0.77

Cites: 39

Cited by: 29

Related to: 10