Work

Knowledge Management Success in Practice

Year: 2014

Type: conference-paper

Abstract: Knowledge management literature does not provide much guidance on how to measure the success or benefits of doing knowledge management. This paper discusses research that proposes a definition of knowledge management success and dimensions and measures that organizations can use to measure knowledge management success. A nuclear utility engineering organization and professional services firms in Europe are used as surrogate cases to illustrate how these dimensions and measures can be used to demonstrate the success of a knowledge management project.

Source: Hawaii International Conference on System Sciences (HICSS)

DOI: 10.1109/hicss.2014.450

Authors: Murray E. Jennex, Sefan Smolnik, David Croasdell

Institutions: San Diego State University, EBS University of Business and Law, University of Nevada, Reno

Language: English

Topic: Knowledge Management and Sharing

Subfield: Communication

Field: Social Sciences

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W2073113012

FWCI: 3.386

Cites: 42

Cited by: 20

Related to: 10