Work

Antecedents of satisfaction in a marketing channel

Year: 2003

Type: article

Source: Journal of Retailing

DOI: 10.1016/j.jretai.2003.09.001

Author: Robert A Ping

Institution: Wright State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2073508992

FWCI: 5.008

Cites: 82

Cited by: 69

Related to: 10