Work

Anticipation of Injurious Consumption Outcomes and its Impact on Consumer Attributions of Blame

Year: 1996

Type: article

Source: Journal of the Academy of Marketing Science

DOI: 10.1177/0092070396244003

Authors: M. Griffin, B. J. Babin, J. S. Attaway

Institutions: Louisiana State University, Bradley University, University of Southern Mississippi, Illinois State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2073828375

FWCI:

Cites: 45

Cited by: 61

Related to: 10