Work

The Importance of Cultural Distance in the Perception of Evaluation of Service Quality

Year: 2001

Type: article

Source: Journal of Quality Assurance in Hospitality & Tourism

DOI: 10.1300/j162v02n01_05

Authors: B. Pikkemaat, K. Weiermair

Institution: Universität Innsbruck

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2074032954

FWCI:

Cites: 29

Cited by: 20

Related to: 10