Work

Customer Evaluation of Retail Salespeople Utilizing the SOCO Scale: A Replication, Extension, and Application

Year: 1991

Type: article

Source: Journal of the Academy of Marketing Science

DOI: 10.1007/bf02726510

Authors: Gene Brown, Robert E. Widing, Ronald L. Coulter

Institutions: Louisiana Tech University, Case Western Reserve University, Missouri State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2074350197

FWCI: 3.751

Cites: 9

Cited by: 119

Related to: 10