Work

Measuring hospital service quality: a methodological study

Year: 1999

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604529910273049

Author: Clara Martínez Fuentes

Institution: Universitat de València

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: closed

OpenAlex ID: W2074375802

FWCI: 0.8

Cites: 21

Cited by: 44

Related to: 10