Work

Mediated Effects of Customer Orientation on Customer Relationship Management Performance

Year: 2008

Type: article

Source: International Journal of Hospitality & Tourism Administration

DOI: 10.1080/15256480801909089

Author: Byeong Yong Kim

Institution: University of Suwon

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2076449540

FWCI:

Cites: 83

Cited by: 40

Related to: 10