Work

Evaluating stability of the performance‐satisfaction relationship across selected lodging market segments

Year: 2010

Type: article

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/09596111011066626

Authors: Haemoon Oh, Miyoung Jeong

Institution: University of Massachusetts Amherst

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2076744117

FWCI: 1.88

Cites: 53

Cited by: 21

Related to: 10