Work

A customer‐oriented service‐enhancement system for the public sector

Year: 2004

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520410558010

Authors: Chi‐Kuang Chen, Chang‐Hsi Yu, Shiow‐Jiuan Yang, Hsiu‐Chen Chang

Institutions: Yuan Ze University, Government of the Republic of China, National Kaohsiung First University of Science and Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2078605459

FWCI: 2.888

Cites: 28

Cited by: 41

Related to: 10