Work

Value in professional service relationships

Year: 2013

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/jbim-03-2011-0028

Authors: Susan M.B. Schertzer, Clinton B. Schertzer, F. Robert Dwyer

Institutions: Ohio Northern University, Xavier University, University of Cincinnati

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2080209262

FWCI: 6.18

Cites: 53

Cited by: 32

Related to: 10