Work

Measuring Performance for Building Maintenance Providers

Year: 2010

Type: article

Source: Journal of Construction Engineering and Management

DOI: 10.1061/(asce)co.1943-7862.0000191

Authors: Anthony W. Y. Lai, Peggy S. M. Pang

Institution: City University of Hong Kong

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Sustainable cities and communities

Open Access status: closed

OpenAlex ID: W2080725438

FWCI: 1.89

Cites: 28

Cited by: 27

Related to: 10