Work

Customer retention measurement in the UAE banking sector

Year: 2007

Type: article

Study design: Observational Study

Source: Journal of Financial Services Marketing

DOI: 10.1057/palgrave.fsm.4760040

Authors: Norizan Mohd Kassim, Nizar Souiden

Institution: Qatar University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2081700147

FWCI: 5.851

Cites: 78

Cited by: 64

Related to: 10