Work

GRSERV scale: an effective tool for measuring consumer perceptions of service quality in green restaurants

Year: 2013

Type: article

Source: Total Quality Management & Business Excellence

DOI: 10.1080/14783363.2013.832478

Authors: Cheng-Ta Chen, Ching-Chan Cheng, Fu-Sung Hsu

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2082535686

FWCI: 1.372

Cites: 34

Cited by: 55

Related to: 10