Work

Customer knowledge and choice criteria in retail banking

Year: 2002

Type: article

Study design: Observational Study

Source: Journal of Strategic Marketing

DOI: 10.1080/0965254022000014541

Author: James F. Devlin

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2082583906

FWCI: 3.696

Cites: 27

Cited by: 109

Related to: 10