Work

Industrial buyer complaining behavior

Year: 1980

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/0019-8501(80)90044-9

Authors: Alvin Williams, C.P. Rao

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2083015484

FWCI: 1.03

Cites: 11

Cited by: 18

Related to: 10