Work

Total quality management in hospitality: an application of the EFQM model

Year: 1996

Type: article

Source: Tourism Management

DOI: 10.1016/0261-5177(96)00006-4

Author: César Camisón

Institution: Universitat Jaume I

Language: English

Topic: Management Systems and Quality Improvement

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2083377033

FWCI: 1.825

Cites: 26

Cited by: 112

Related to: 10