Work

Prediction of attitude and behavioural intentions in retail banking

Year: 2007

Type: article

Study design: Observational Study

Source: International Journal of Bank Marketing

DOI: 10.1108/02652320710728438

Authors: Chris Baumann, Suzan Burton, Gregory Elliott, Hugo M. Kehr

Institutions: Macquarie University, Technical University of Munich

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2084592376

FWCI: 8.399

Cites: 31

Cited by: 180

Related to: 10