Work

The Effects of Relationship Marketing Orientation on Business Performance in the Hotel Industry

Year: 2006

Type: article

Source: Journal of Hospitality & Tourism Research

DOI: 10.1177/1096348006287863

Authors: Leo Y. M. Sin, Alan C. B. Tse, Haksin Chan, Vincent C. S. Heung, Frederick H. K. Yim

Institutions: Chinese University of Hong Kong, Hong Kong Polytechnic University, Drexel University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2084904142

FWCI: 2.543

Cites: 60

Cited by: 86

Related to: 10