Work

Establishing meaningful customer relationships: why some companies and brands mean more to their customers

Year: 2003

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520310476445

Author: James G. Barnes

Institution: Memorial University of Newfoundland

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2086505263

FWCI: 2.864

Cites: 10

Cited by: 109

Related to: 10