Work

Psychographic and lifestyle antecedents of service quality expectations: a segmentation approach

Year: 1993

Type: article

Study design: Observational Study

Source: Journal of Services Marketing

DOI: 10.1108/08876049310047742

Authors: Anne Marie Thompson, Peter F. Kaminski

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2090104940

FWCI: 1.319

Cites: 7

Cited by: 55

Related to: 10