Work

The measurement scale for airline hospitality: Cabin crew's performance perspective

Year: 2013

Type: article

Source: Journal of Air Transport Management

DOI: 10.1016/j.jairtraman.2013.03.001

Authors: Ehsaneh N.M. Nameghi, Ahmad Azmi M. Ariffin

Institution: National University of Malaysia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2091286576

FWCI: 3.433

Cites: 76

Cited by: 24

Related to: 10