Work

International student complaint behaviour: how do East Asian students complain to their university?

Year: 2010

Type: article

Source: Journal of Further and Higher Education

DOI: 10.1080/0309877x.2010.484051

Authors: David J. Hart, Nigel F. Coates

Institution: Northumbria University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W2091960862

FWCI: 1.88

Cites: 33

Cited by: 22

Related to: 10