Work

A patron, a referral and why in Macau casinos—The case of mainland Chinese gamblers

Year: 2013

Type: article

Study design: Observational Study

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2013.09.001

Authors: Zhong Lu Zeng, Catherine Prentice

Institutions: Macao Polytechnic University, Swinburne University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2092297213

FWCI: 7.553

Cites: 41

Cited by: 23

Related to: 10