Work

New aspects of research into service encounters and service quality

Year: 2006

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564230610667096

Author: Göran Svensson

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2092835950

FWCI: 16.51

Cites: 67

Cited by: 123

Related to: 10