Work

A customer‐supplier interaction model to improve customer focus in turbulent markets

Year: 2001

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520110366151

Authors: John Griffiths, Bruce Elson, David Amos

Institution: Birmingham City University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2094427643

FWCI: 5.387

Cites: 13

Cited by: 26

Related to: 10