Work

Organizational Performance and Customer Value

Year: 2009

Type: article

Source: Journal of Organizational Behavior Management

DOI: 10.1080/01608060903092151

Authors: Donald Tosti, Scott A. Herbst

Institutions: Vanguard (United States), University of Nevada, Reno

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2094465875

FWCI: 0.591

Cites: 34

Cited by: 17

Related to: 10