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The role of IT-enabled collaborative decision making in inter-organizational information integration to improve customer service performance

Year: 2014

Type: article

Source: International Journal of Production Economics

DOI: 10.1016/j.ijpe.2014.02.019

Authors: Christina W.Y. Wong, Kee-hung Lai, T.C.E. Cheng, Y.H. Venus Lun

Institution: Hong Kong Polytechnic University

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

Funders: Hong Kong Polytechnic University, Hong Kong Government

OpenAlex ID: W2094878764

FWCI: 23.64

Cites: 74

Cited by: 150

Related to: 10