Work

Theoretische Perspektiven zur Kundenzufriedenheit

Year: 1997

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-663-13219-6_2

Authors: Christian Homburg, Bettina Rudolph

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2094892293

FWCI: 51.51

Cites: 79

Cited by: 157

Related to: 10