Work

A study of service quality in rural ICT renters of Iran by SERVQUAL

Year: 2012

Type: article

Study design: Observational Study

Source: Telecommunications Policy

DOI: 10.1016/j.telpol.2012.03.002

Authors: Soudabe Saraei, Amir M. Amini

Institution: Isfahan University of Technology

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2097751641

FWCI: 7.159

Cites: 44

Cited by: 32

Related to: 10