Work

The Moderating Effect of Transaction Experience on the Decision Calculus in On-Line Repurchase

Year: 2007

Type: article

Source: International Journal of Electronic Commerce

DOI: 10.2753/jec1086-4415120105

Authors: Sumeet Gupta, Hee-Woong Kim

Institution: National University of Singapore

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2098010293

FWCI: 8.313

Cites: 85

Cited by: 145

Related to: 10