Work

Differentiating Hospitality Operations via Experiences: Why Selling Services Is Not Enough

Year: 2002

Type: article

Source: Cornell Hotel and Restaurant Administration Quarterly

DOI: 10.1177/0010880402433009

Authors: James H. Gilmore, B. J. Pine

Language: English

Topic: Diverse Aspects of Tourism Research

Subfield: Tourism, Leisure and Hospitality Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2100325010

FWCI: 17.89

Cites: 3

Cited by: 389

Related to: 10