Year: 2000
Type: article
Abstract: This paper explores the ERP phenomenon from a process change management (PCM) perspective. A framework is used to highlight the various PCM constructs in the context of SAP R/3 implementation. Evidence on how these constructs are operationalized in practice is drawn from a large collection of R/3 case studies representing various organizational experiences. The paper provides foundation and recommends several ideas for future research and investigation.
Author: Majed Al‐Mashari
Institution: King Saud University
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2101105436
