Work

The Initiators of Changes in Customers' Desired Value

Year: 2001

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/s0019-8501(99)00117-0

Authors: Daniel J Flint, Robert B Woodruff

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2101946243

FWCI: 5.387

Cites: 69

Cited by: 150

Related to: 10