Year: 2007
Type: conference-paper
Abstract: This paper presents findings from an exploratory study that investigated how 36 companies operating in three industry sectors in Australia define and measure Information Technology (IT) project success.Our study suggests that when success criteria are formally defined and then measured, IT project outcomes are improved and project resources are better utilized.In addition, those companies with the most effective methods for defining and measuring IT project success shared some important common practices.Based on these findings, this paper presents insights for defining (and improving) project success in complex environments and a model of effective practices.
Authors: Graeme Thomas, Walter Fernández
Language: English
Subfield: Information Systems
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W2103823076