Work

Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors

Year: 2011

Type: article

Source: International Journal of Information Management

DOI: 10.1016/j.ijinfomgt.2011.01.002

Authors: Aurora Garrido-Moreno, Antonio Padilla-Meléndez

Institution: Universidad de Málaga

Language: English

Topic: Corporate Governance and Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2104170447

FWCI: 58.1

Cites: 71

Cited by: 250

Related to: 10