Work

Citizens as customers: Exploring the future of CRM in UK local government

Year: 2006

Type: article

Source: Government Information Quarterly

DOI: 10.1016/j.giq.2006.02.012

Author: Stephen F. King

Institution: University of Leeds

Language: English

Topic: E-Government and Public Services

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W2104449875

FWCI: 56.94

Cites: 29

Cited by: 134

Related to: 10