Work

Switching barriers in business‐to‐business services: a qualitative study

Year: 2006

Type: article

Source: International Journal of Service Industry Management

DOI: 10.1108/09564230610656980

Authors: Venkata Yanamandram, Lesley White

Institutions: University of Wollongong, Macquarie University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: University of Wollongong

OpenAlex ID: W2106264609

FWCI: 22.29

Cites: 164

Cited by: 187

Related to: 10