Work

Appointment Scheduling Among Agents:a Case Study in Designing Suitableinteraction Protocols

Year: 2002
Type: article
Abstract: This article presents a case study in the design of suitable communication protocols for software agents.A process to derive a formal language from example stories is proposed and presented for the case of appointment scheduling among agents.Such a formal language that consists of language primitives and protocols is prerequisite for coordination and mutual understanding in agent systems.It can either be used among software agents or for the communication between software agents and real agents (human principals, software users).Important requirements are intuitivity, consistency, extensibility and a clear separation between invariant protocol structures and variant reasoning elements.The proposed story-driven designprocess is analyzed and evaluated according to these requirements.It is illustrated using an example story for hospital patient scheduling. General examination Apply new plaster castPlanning-Agent (responsible for the patiens treatment) Plaster-Room Radiological Unit Patient 1 Old device New device Employees Negotiations X-Ray-examination Romove plaster cast X-Ray-examination Romove plaster cast General examination Apply new plaster cast Planning-Agent (responsible for the patiens treatment) Plaster-Room Radiological Unit Patient 1 Old device New device Employees Negotiations X-Ray-examination Romove plaster cast X-Ray-examination Romove plaster cast
Authors: Rainer Herrler, Christian Heine, Franziska Kluegl
Language: English
Open Access status: green
OpenAlex ID: W2107798669
FWCI: 1.347
Cites: 15
Cited by: 14
Related to: 10